Written by Sarah Cade
Last year, we launched our new, groundbreaking web-based hotel PMS, Rezcontrol. This new online software offers innovative new features all designed to help hotels run efficiently, maximise revenue and provide great service.
So, why should you have Rezcontrol in your hotel business? Here are five reasons why we think you should be using our web-based PMS.
1. Guest self check-in
If the pandemic has taught us anything, it is that people need to be given more options for contactless and automated services. Using Rezcontrol means you can easily offer tablet and mobile device self-check-in service for guests, or pre-arrival check-in. This speeds up the arrival process and enables guests to start their stay in a relaxed and efficient manner.
2. Key information dashboard
Rezcontrol offers a clear, informative dashboard for displaying key information. At a glance, it shows statistics relating to arrivals, departures, stopovers, VIP and group information, best available rates, notices and more.
3. Housekeeping app
Perhaps our favourite Rezcontrol feature is the new and unique housekeeping app. This feature is available for smartphones and tablets so that your housekeepers have real-time updates at their fingertips. Furthermore, this feature hides personal guest data, so that you no longer have to compromise on guest confidentiality. In addition, you can create housekeeping teams, allocate rooms to each member, set up linen change days and add and view maintenance issues.
4. On-demand training and support
We promise that you are never left on your own! We take pride in our aftercare and our team of customer service experts has always been central to the way we operate. We are passionate about providing you with the help you need and you can always reach out to us. We offer free Rezcontrol online training courses that you and your staff can access at any time to make sure you are getting the best out of your system and that new staff can self-train without time-saving time and costs.
5. Reliable, robust and secure
Having well-designed, secure and reliable software is more important than ever to every business as we look to automate tasks and provide digital solutions to guests to improve their experiences.
Reliability, value and excellence are at the heart of everything we do and that’s why Rezcontrol has been independently assessed to ensure industry best practice. There are five areas on which our software is judged on (based on the industry standards of what’s known as the AWS Well-Architected Framework). These pillars are: Security, Operational Excellence, Reliability, Performance and Cost Optimisation.
You can read more about Rezcontrol’s range of features in our blog here