Testimonials

Don’t just take it from us. Find out why our customers chose Rezcontrol...

“We definitely made the right call. The service is excellent in terms of both product and support, and the team has worked so hard on our behalf. Everyone should have a demo!”
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Jonathan Lawley, Brand Manager

Hotel Tresanton/Polizzi Collection
“After working with both Rezcontrol and SiteMinder for many years, I see them as the best solutions on the market. They have enabled us to create a single, centralised rate management and bookings hub to save time and ensure consistent performance.”
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Sid Kostromin, Rooms and Revenue Manager

Honeycomb Houses, Brakspear
“Rezcontrol does everything we need, especially for group bookings and events. The integrations are great; the system is continually improving, and tech support is amazing.”
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Stuart McIntyre, Finance Manager

Sherbrooke Castle Hotel, Glasgow
“Tech support is amazing, onboarding very smooth, and we really appreciate having a single point of contact and a fixed, transparent monthly fee.”
Elegant bathroom at the Queens Head

Natasha Wildash, Group Accommodation Strategy Manager

Fuller's Hotels and Inns
“The new functionalities and integrations have been life-changing to our operation – we have seen a 60% uplift in revenue from upsells and 100% in extras as a result of the integrations.”
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Mark Bevan, Managing Director

The Elms Hotel and Spa, Worcester
“Working with Rezcontrol and RoomPriceGenie is fantastic for the Oak Tree Inn. Rezcontrol’s service is outstanding and we have saved countless hours of staff time in admin, while we have seen an 8% occupancy rate increase and 10% revenue increase since integrating with RoomPriceGenie a year ago.”
Oak Tree Inn in winter sunshine

Martin Buchanan, GM

The Oak Tree Inn, Balmaha
“Since moving to Rezcontrol, we have increased our revenue by an average of £350k or 10% per year. The wide-reaching functionality and booking integrations create substantial time and money savings.”
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Rosie Radwell, Managing Director

Marsham Court, Bournemouth
“I’ve used a lot of systems, and can say that Rezcontrol’s guest engagement is the best! We have total control to create our own templates, with our own branding, and it is so easy. I’ve found we can extrapolate from one hotel to the next and this way they are all on the same page, all look so professional, and it saves hours of staff time reinventing the wheel.”
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Michelle Dean, Group Commercial Director

Crest Hotels Group
“From the minute we saw the demo, we were blown away. There are no hidden costs and everything is transparent. Your customer service is second to none, and if we ever have a query, it is solved so promptly. We can’t imagine ever wanting to change PMS again.”
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Holly Beedie, FoH Manager

The Douglas Hotel, Isle of Arran
“Rezcontrol is so resilient as a system, and always being improved and developed. Avondata really listens to its customers and the support is second to none. The platform features and integrations really help us save time and create efficiencies, enabling us to focus more on our guests.”
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Peter Jackson, GM

St Mary's Hall Hotel, Scilly
“We call Rezcontrol ‘the listening property management system’. They are always adding enhancements and new integrations, helping us to drive ever-better guest experience. We had worked with numerous other systems in the past and they never provided everything we needed in the same way.”
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Nigel Davis, IT Consultant to Barony Castle

Barony Castle, Peebles
“We had bespoke, complex event booking requirements, and the Rezcontrol team was outstanding – nothing was too much trouble. Our event booking streams have been fully integrated into the PMS to maximise revenue.”
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Sara Owen, Events Manager

The Plough, Rhosmaen
“We needed a system that was easy to use, intuitive, constantly improving and properly integrated – Rezcontrol is all of this, with amazing customer service as the icing on the cake. And I’m so impressed with the culture of ongoing innovation and improvement!”
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Kaven Gill, Owner and MD

The Chesterton Hotel, Bicester
“Rezcontrol is so crisp, clear and easy to use – we love the functionality, stability and service. The guest engagement automations are especially helpful, and your service is second to none.”
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Richard Lee, Owner

Ees Wyke, Cumbria
“We wanted to be able to operate from any device, anywhere, at any time, with integrated table and room bookings – and no transaction charges – so it’s great! But your customer service is what really sets you apart from the rest.”
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Hari Fell, Owner

The Tudor Farmhouse, Forest of Dean
“The group dashboard enables us to toggle between our sites effortlessly, maximising bookings and coordinating tasks – and tech support are brilliant if we need help!”
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Cath Garcia, Group Managing Director

The Flatrock Group, South West Wales
“The dynamic pricing model and derived rates on Rezcontrol are powerful features which enable us to make one change which ripples across the system – and once set up, the system manages itself. We love the new booking engine too – and the planner is a dream!”
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Camille Greacen, Head Of IT

Stay Original, West Country
“A user-friendly system that has all that you could ask for and a great support team to back it up.”
Appleby Manor Hotel

Angela Dunbobbin, Proprietor

Appleby Manor Hotel
“We used to spend hours reconciling the billing. Now it takes two minutes! Rezcontrol is so intuitive and user-friendly, and the onboarding and support teams couldn’t be more helpful.”
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Jane Redmond, Manager

Lyzzick Hall, Keswick
“I would recommend any hotel looking for a comprehensive yet great value system from a highly regarded UK supplier to seriously consider Avondata.”
Manor View Hotels

Susan Spence, Group Operations Manager

Manor View Hotels
“We wanted to migrate to the cloud and manage our guest bookings, cookery school and events all in one place. Rezcontrol is so easy to use, and Avondata’s support team is wonderful – we feel 100% supported.”
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Tracey Williams, Sales Manager

Eckington Manor in Worcestershire
“We now have full automation from booking to confirmation to guest check in. This means we have saved countless hours of staff time, enabling them to spend time working with our guests rather than on admin. We also love the planner as it’s so easy to amend bookings and change rates.”
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James Robinson, Director of Operations

The Peacock at Barlow
“One of the best property management system we’ve ever seen. Everything integrates so well, leading to high levels of extras and upsells, and improved guest experience.”
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George Furis, F&B Manager

Farlam Hall, Cumbria
“We now have a far more advanced system than the one we used before, and Avondata are so helpful. As well as being much easier to operate, there is far more detail in the analytics. We have a team of ten receptionists and we all find it so user-friendly.”
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Jenny Eyles, Sales Manager

The Heights Hotel, Isle of Portland
“We have been with Avondata since 1994, and all these years on I don’t think we would ever find a better company to partner with on our PMS.”
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Ken Perrett, Owner

The Sandringham Hotel, Weston-super-Mare
“We migrated from Hotel Executive to Rezcontrol with Avondata, and I can’t imagine working with any other PMS provider.”
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Dan Brod, Co-Owner

Beckford Arms And The Talbot
“It is so refreshing to be working with a PMS company that follows through with updates and is responsive and reliable! We feel we are properly listened to. The support team is amazing.”
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Charlotte Fenwick, Rooms Revenue Manager

The Coal Exchange, Cardiff
“The reporting system really works for us compared with our previous provider. The most valuable feature for me is the dynamic pricing, which lets me set up rates in advance and tie them in online – it saves me so much time.”
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Donna Reed, Head Receptionist

The Royal Hotel, Isle Of Wight
“We’ve worked with Avondata for nearly 10 years now and have always found Mark, Sarah and the team to be really helpful, responsive and supportive of our business. I have no hesitation in recommending them and we are always very willing to demo for any prospective customer.”
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Chris Whyte, Owner And Manager

Beechfield House Hotel
“The success of any project is down to the people involved. Throughout our entire working relationship, Avondata has listened to our requirements, been readily available to help and quickly resolved any issues. We work well together because Avondata is a family owned business delivering good service, just like us. I’ve happily recommended them to others and will continue to do so.”
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Mark Chambers, Group Managing Director

Eden Hotel Collection